Group service requests
Last updated: 2026-10-23This form requests advance coordination of several taxis by AATM. Submitting it does not confirm vehicles or dispatch taxis automatically.
1. Request, review and confirmation
Provide the group contact, date, time, route, passenger count, luggage and pickup requirements. The reference confirms receipt. Dispatch reviews the request and may forward it to a coordinator. Handoff does not confirm availability either. The coordinator will agree vehicles, licences and service details with you before the service is confirmed. Keep that confirmation.
2. Price and capacity
Each vehicle must comply with its licensed capacity and the applicable taxi, meter and fare rules. An initial taxi count is an estimate until passengers and luggage are checked. Price and payment conditions must be clarified before accepting the service. This form takes no advance payment and does not authorise a group surcharge.
3. Changes, cancellations and delays
Contact the coordinator or AATM at info@melilla.pro with the reference. Changes in date, time or capacity require confirmation. AATM must communicate relevant incidents; rights under the taxi booking rules remain unaffected. These terms do not establish an automatic cancellation penalty.
4. Special pickups
Airport, port and other regulated pickups require a permitted meeting point and any applicable proof of prior booking. The form does not waive these requirements. State accessibility, child restraint or accompaniment needs so suitable vehicles can be checked; do not include diagnoses or unnecessary personal documents.
5. Group data
AATM uses the data to handle and coordinate the request, with technology support from Melilla.pro. Necessary details are shared with the coordinator. Avoid passenger lists, identity documents or health information. Representatives should provide professional contact details and be authorised to request the service for their organisation. Retention and rights are explained in the privacy policy.